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Testimonials

We are very proud of the following customer testimonials.

Avery high standard of workmanship »

Very helpful and tidy, A very high standard of workmanship, Would recommend to anyone

Mr Johnstone - Kirkton
Very impressed by the service and workmanship »

We were very impressed by the service and workmanship.  So impressed that in the months that followed we were happy to show potential customers our new biomass boiler, to help Solarae win more work.

Professor Joseph Murphy and Dr Sarah Parry
Right mix of friendliness and professionalism »

Solarae are an excellent company to deal with.  The whole process, from initial enquiry to final installation of Solar PV Panels, proceeded smoothly, with the right mix of friendliness and professionalism.

Mr Stonell - Kirkpatrick Durham
Personalised Service Throughout »

I found Solarae very professional and friendly, they gave a very personalised service throughout, they always responded quickly to any queries and any issues were sorted to our satisfaction.

The engineers woked very professionally and always let me know where we were up to at the end of each day.

I would recommend SOLARAE to install Biomas Heating

Mr Clasper - Dumfries
What we were promised is what we got plus!! No quibble! »

Solarae have been an excellent company to deal with for the installation of our Biomass System.

From our first vist all of the staff, both offce based and on site have been extremely helpful and have had a thorough knowledge not only of practical apects of the installation,but also all the paperwork required fo R.H.I, Energy Savings Trust etc.

What we were promised is what we got plus!!! No quibble!

Mr and Mrs McGregor - Thornhill
Solarae give an all round excellent Service »

The compnay Solarae give an all round excellent service from office staff to engineers.

I am delighted with the service they provide. 

Mrs Kitching - Crocketford
Your Service Is 100% »

Would recommend Solarae to anyone thinking about installing solar panels, The staff did an excellent job.

Mrs Smith - Gretna
Good Service »

Overall Good Service, Staff Helpful And Informative When Asked Questions, Would Recommend Them To Fit A Solar System.

Mr Smith - Lockerbie
Very Helpful »

Really nice company to deal with. Very helpful.

Mrs Leslie - Thornhill
Above and Beyond »

I would have no hesitation in recommending Solarae to anybody thinking about installing a Biomass system. They have a very good understanding of the technologies involved and an excellent installation team which worked to a very tight schedule.

Their after sales service has also been excellent "above and beyond" what I would have expected and I doubt any other local firms would have provided the service they did.  

Colin Pearson - Farmers Inn - Clarencefield
Very Professional Service »

Very professional service. We know any potential problems will be solved.

Very Pleased with the panels and solar hot water installation.

Ecclefechan - Lockerbie
The installation team were pleasant and helpful »

The staff at Solarae were very knowledgeable and explained all aspects of the system thoroughly. Any telephone enquires we made where dealt with promptly and courteously. The installation team were pleasant and helpful, making an extra visit after completion to ensure everyone in the household had been shown how to operate controls etc and get the most from the system. We are very pleased with the standard of workmanship and customer service. Thanks to everyone at Solarae. We would be happy to recommend them.

Mrs Hawthorne
Excellent Company »

We found Solarae to be an excellent company to provide our PV panels.  Most importantly, they kept us informed at all stages and met timescales.  All staff, including office staff, were very professional.  We would, and have, recommended Solarae to friends who are considering installing PV panels.  We expect their customer service regarding their other energy saving products will be equally as good.

Mr Hogg - Castle Douglas
Proficient & Pleasant Staff »

We cannot speak highly enough of the service we got from Solarae - especially Kerri who went out of her way to get documents to the right place asap. The guys who came to the house were proficient pleasant and cleaned up after themselves.

Mrs Thom - Dumfries
Very Professional »

From the initial survey to the finish of the contract the Solarae team including the office staff were all very professional and I would not hesitate to recommend them to anybody.

Mr Cook - Thornhill
Easy firm to deal with »

We found that Solarae was a straight forward and easy firm to deal with, The installation of our Solar PV panels went very smoothly and within the time scale the technical survey stage informed us it would.

Mr & Mrs Martin - Ayr
Only the highest praise »

This is a totally professional company and I have only the highest praise for the quality of service and attention I have received from them.

Mr Watson - Torthorwald
Very Reassuring »

Staff were very patient with an over anxious indecisive person!
Explained things well and were very reassuring. Thanks!

Mrs Walker - Eastriggs
Very Good Service »

A very good service. The weather was terrible but all remained helpful and courtous.

Mrs Mackay - Boreland
Professional »

Both of us where delighted with the professional way in which the team worked.

Mr & Mrs Johnstone - Moffat
Most efficient, friendly & helpful job »

We are writing to thnk you and all your staff for the most efficient, friendly & helpful job of putting in our solar panel system.
We are very impressed with their workmanship, putting down dust - sheets and working so admirably through such awful weather.
We would definitely recommend Solarae to everyone.

Mr & Mrs Kelly - Dumfries
Looking forward to receiving our Feed In Tariff cheque »

The price, service & quality of work from Solarae was excellent. Knowledge of personnel & total lack of gimmicky sales techniques made the process painless.

We’ve now had our system running for almost three months and are delighted with the performance. Looking forward to receiving our Feed In Tariff cheque from our electricity supplier soon!

Mr & Mrs Waugh, Dumfries
Solarae, local family run business »

From my first contact with Solarae, I received prompt attention. The quote was delivered within four days, and the panels installed within six weeks.

Unlike other companies, there was NO pressure to buy, and the fact that Solarae is a local, family run business gives me peace of mind.

J Jackson, Gretna
I can't see where you can improve your service »

At 80 years old I have seen a few tradesmen come and go. None have been tider and more efficient and obliging. Any snags were soon solved and altogether the job was entirley painless.

I can't see where you can improve your service.

Mr Mitchell, Annan